Refund policy

Here’s a professional Return and Refund Policy tailored for your Homixor Shopify store. You can copy and paste this into Settings → Policies → Refund Policy.

Return & Refund Policy – Homixor

Thank you for shopping with Homixor. We want you to love your purchase, but if something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

Item must be unused and in original packaging
Proof of purchase is required
Return request must be submitted via email before sending the item back

Non-returnable items include:

Items marked as final sale
Gift cards
Downloadable software or digital products

Refunds

Once we receive and inspect your return, we’ll notify you via email. If approved:

Refund will be issued to your original payment method
Processing time: 5–10 business days

Exchanges

We only replace items if they are defective or damaged.
To request an exchange, email us with photos of the issue.

Return Shipping

You are responsible for return shipping costs
We recommend using a trackable shipping service
Shipping costs are non-refundable

How to Start a Return

Email us at info.homixor@gmail.com with:

Your order number
Reason for return
Photos (if applicable)

We’ll guide you through the next steps.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account
Contact your credit card company
Contact your bank
If you’ve done all this and still haven’t received your refund, email us at info.homixor@gmail.com.